Email from Support The Heroes – dated 5 December 2015

  1. Please read my previous post published 25 November 2015.
  2. On 27 November 2015, I emailed Support The Heroes inviting a public response to that post about the charity and the Daily Mirror report (19 November 2015). I said I’d publish its response in full on the blog.
  3. On 5 December 2015, I received an email from Pauline White, public contact and a trustee for Support The Heroes. Before her response, three points about what she wrote.
  4. First, it is important to note that Ms White fails to refer to Prize Promotions Limited – though my post explicitly identified the discredited professional fundraiser and its relation to Targeted Management Limited, an opaque company working with Support The Heroes. The omission is unacceptable. Both Blackpool companies are owned by the same person, Tony Chadwick. This is a simple fact anyone can check on Companies House records.
  5. Second, Ms White refers to the charity’s first accounts, for financial year ending 31 March 2015. These are now available on the Charity Commission website. But there is no mention of Targeted Management Limited in the accounts, so there is still a lack of clarity and transparency about the company and its role(s) for Support The Heroes. As I wrote in my 11 August 2015 post on Targeted Management Limited, the money flows in and around the charity – including the company – should be disclosed.
  6. Third, turning to the actual statement from Support The Heroes that I challenged in my 25 November 2015 post: the charity has now deleted the post from its official Facebook page, it seems. Anyone can still read it though: see the screen shot in my previous post.
  7. Here is Ms White’s email in full:

Dr May 5 December 2015

I received your email of 27 November inviting me, on behalf of Support The

Heroes charity, to respond to your latest blog ‘Support The Heroes: a

statement that must be challenged’ with regard to the points which relate

to us.

You state that our response to a Facebook query by Mark Bishop concerning

an article appearing in the Daily Mirror, penned by Andrew Penman, on 19

November headed ‘Another company poses as armed forces charity to rifle

aid for injured soldiers’ and relating to the section ‘Armed forces

charities’ – the roll-call of shame’ was false. We challenge your

accusation, stand by our statement and suggest you provide us with

evidence of a link between any of the charities/companies mentioned


You then, at clause 5, mention that ‘nothing about Chadwick and any of his

companies appear on the charity website and as at 25 November 2015 there

is still nothing about Targeted Management Limited’ you then accuse us of

hiding the involvement of the company. On this point I refer you to my

email of 5 May 2015, posted on your blog 8 May 2015, in which I give in

detail our relationship with Targeted Management Limited.

We would like to bring to your attention that your blog, due to your

unfounded and untrue accusations, has caused us considerable damage. Our

teams, and even staff at the venues where we operate, have been verbally

abused, threats have been levelled at us and for our own safety we have

had to temporarily discontinue our charitable activities. We have many

ex-service personnel working as fundraisers whose jobs could now be in


Our Charity, numbered 1155853, was registered with the Charities

Commission in February 2014. Our financial statements are posted on the

Charities Commission website albeit the filing date was January 2016.

Our financial statements including details of our donations are also

published on our website

During the period we donated £15,120 to PTSD Resolution for counselling of

PTSD sufferers, £2,500 to NGVFA The National Gulf Veterans and Families

Association which covered the cost of a respite break for six wheelchair

bound veterans and six carers, £2,400 to The Queen Alexandra Hospital Home

in Worthing to fund two months neuropsychologist services enabling

residents with complex neurological disabilities to live with a lower

level of frustration and anxiety and £1500 to Blind Veterans UK. We still

had £46,000 available for future donations the most recent being £7138.99

going to The Royal British Legion Poppy Appeal 2015 representing 100% of

donations and 100% of profits made from sales activities from the 26th

October to the 8th November 2015.

Our Trustees have not received any financial remuneration, benefit or

expenses from the Charity or connected business, hardly the actions of a

dubious charity’ or an organisation trying to ‘hide’ anything.

We would be more than happy to meet face to face and try to understand

your concerns and to ease any doubts you may have regarding our charity

and its probity.

As you stated ‘I’ll publish your response in full on the blog’ I look

forward with interest to reading same.

Pauline White




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